Cancellation Policy

Before purchasing a Coaching Package, Online Program and an event it is important that you fully read and thoroughly understand our cancellation policy.

This cancellation policy is designed to protect the coach, coachee and the participants of the programs.

Definitions

• “You” refers to a coachee or a participant who applied and made payment for a coaching package and an online program.
• “We” refers to INaL Coaching, Counselling and Consulting Services.
• “Cancellation” is defined as not attending the coaching package and/or program that you made payment for or wanting to have this service in the future.

Cancellation initiated by Participant

Please note that there will be no refunds or discounts for not being able to start a Private Coaching within 30 days after the date you made payment.

Should you cancel your participation in the Private Coaching for any reason, the cancellation policy outlined above will apply, with no exceptions.

We wish we could compensate people for unforeseen circumstances, however, we will have incurred expenses that, once paid, cannot be refunded.

To cancel your participation in a coaching package or program you must send us an email stating that you wish to cancel to: info@sumruinal.com.

Cancellation initiated by Sumru

Over the past 10 years, it has only occurred once that we had to cancel a 3-Day Workshop due to unforeseen circumstances. In case that a scheduled event needs to be cancelled for any reason, your full fee and deposit payment will be transferred to another event (a masterclass, workshop, or retreat). Alternatively, you may request a full refund of your payment.

Any significant changes to the scheduled event details, will be communicated ASAP. In this case, we offer you these two options: a full refund (deposit included) or the option of transferring your payment to another event. This decision should be made within 30 days after the scheduled event, otherwise our cancellation policy will apply.

Cancellation for Online Programs

There are no refunds for Online Programs.

If you are purchasing a Program or a Private Coaching and agreed to pay in instalments you are responsible for the entire amount originally agreed to. There are no refunds or early terminations for these services.